I get asked about this all the time, so I thought I would give you a basic overview of the tools we use in our organization.
Today, I will give you a basic overview of the scheduling software program TutorBird.
This is a software program designed for managing tutoring businesses. It helps with scheduling, billing, and communication, making it easier for tutors to organize their sessions and keep track of student progress.
What I like about it:
It syncs with my personal calendar and I can filter by location or tutor, so I can see just the calendar for the one center or for the other center, or I can see just my calendar or everyone’s.
It is easy to record attendance and notes.
It is easy to do billing. I love the AutoPay feature that charges families automatically on the same day every month.
I can track revenue and expenses and analyze this data each month or each year.
It sends auto reminders to families, or the family can have the option of turning these reminders off.
You can email through TutorBird and then have the ability to look back at email history.
What I don’t like about it:
Number one thing I don’t like is that customer service doesn’t seem to add in features that their customers want. Many tutors I know have requested very basic additions for several years and TutorBird does not update or listen to their customers.
It is only a website and would be easier to use if it were an app-based format.
You cannot add more than one staff member to an appointment.
You cannot specify what a tutor’s time zone is, only the student’s time zone and the main company headquarter’s time zone. This makes it very complicated when you have 20 tutors that live in 4 different time zones.
You cannot split a student’s bill across two different parents, for example, in a divorce situation where mom is paying half and dad is paying half.
Do you use TutorBird? Do you love it? Hate it? Let us know!